Configuration Manager current branch – Software centre can not be loaded.

I was recently working with a client on an in-place upgrade (IPU) from Windows 7 to Windows 10 using Configuration Manager current branch 1610. Testing and adjusting multiple task sequences was going well, until we began encountering the ‘Software Center can not be loaded’ error. This was happening every time we tried to install the […]

Common Cireson Portal Setup Issues

Common Cireson Portal Setup Issues

This post helps identify common Cireson portal for Service Manager configuration issues that can cause some unexpected results such as: Portal Environment hash code is missing Non-administrators aren’t able to see CIs in the portal (unable to add an Affected User when creating an Incident) Administrators can see Work Items but non-administrators can’t You’re constantly asked […]

Service Manager: Creating Workflows that Run when a Relationship is Created

Service Manager: Creating Workflows that Run when a Relationship is Created

The SCSM console allows you to quickly construct a workflow for an Incident or Change Request that triggers when a property is changed such as when a string or enumeration (list) property is updated.  But can a workflow be triggered when a relationship is created such as when an Incident is assigned to an Analyst?  Fortunately […]