Service Manager: Creating Workflows that Run when a Relationship is Created

Service Manager: Creating Workflows that Run when a Relationship is Created

The SCSM console allows you to quickly construct a workflow for an Incident or Change Request that triggers when a property is changed such as when a string or enumeration (list) property is updated.  But can a workflow be triggered when a relationship is created such as when an Incident is assigned to an Analyst?  Fortunately […]